Running a business is hard work. From attracting and retaining customers to managing your finances and striving to keep ahead of competitors’ latest tactics, the challenge is enormous for even experienced CEOs.
Fortunately, digitalization has given rise to the development of apps which businesses can use to help them in the smooth running of their day-to-day operations. Nowadays, there is almost no business function that cannot be managed with the use of web and mobile apps.
As a matter of fact, any business that is not taking advantage of this technology is definitely behind time. Not only that, but they will find it difficult to compete effectively in today’s cutthroat market.
According to a 2017 research, the number of companies using B2B mobile apps has increased by 70% from 2016 to 80% in 2017. In addition, a global survey of CEOs in 2015 also found that 81% of these business leaders consider digital applications as highly beneficial to their company.
This article looks at five apps that have both been beneficial and successful in the industrial world in 2021.
Top 5 Successful Applications for Businesses In 2021
The Automotive Sector
Acuity scheduling, whose parent company is webhosting giant Squarespace, came to the market in 2006. Ever since, the cloud-based management software has racked up more users than other similar software solutions around.
Acuity Scheduling exists both as a mobile app and a software application for laptops and desktops. It is specially designed to help service businesses manage their appointments effectively and in real-time.
Using either the mobile or the web version of the app, clients can easily self-schedule appointments with any available staff. Further, the app can manage the schedule of as many as 36 employees and can be synced with existing calendars.
An additional advantage is that essential business tools like accounting, email, online payment, analytics, and video conferencing software can be integrated into the app. Finally, to make the app even more versatile, an auto-repair shop can embed it into their email, social media page, and website.
This makes it easier for customers to self-schedule no matter where they are on the internet. Other service providers that have found this application include consultants, tutors, photographers, and therapists.
The After-Sales Industry
When it comes to customer relationship management (CRM) solutions, the indisputable market leader is Salesforce. Like other CRM tools, Salesforce enables everyone in an organization – from sales and customer service to business development and marketing – to manage external relations and interactions that drive business growth.
For instance, a CRM tool provides access to data on how a business is attending to customers’ complaints or inquiries. That way, everyone can measure how well they are doing in keeping customers happy.
A CRM application also lets a business store customers’ and prospects’ contact, record service issues, manage marketing campaigns and identify sales opportunities with the same app. In addition, all staff can see what each customer bought, how much they pay, when last they patronized the company or what complaints they lodged at customer support.
At this point, you might be wondering if these are the functions of a typical CRM, so what makes Salesforce different from the rest. Well, Salesforce stands out in the market because of the sheer ton of features and third-party integrations that it offers. While Salesforce has no free option, its immense benefits keep customers literally hooked for life.
This application is a manufacturing and warehouse management tool that lets businesses monitor their equipment in real-time, keep records, promote safety and maintain a seamless daily operation. Created by technology firm, Siemens, Manufacturing 360 was designed with captivating visual features to keep customers glued to the platform.
For instance, the application’s stunning AR and VR capability keep users tuned in to the latest tips, expert commentary, trends, and manufacturing news in the sector. This app is primarily used by assembling and part manufacturing companies to keep workers up-to-date with recent developments in:
- Logistics simulation
- Advanced robotics
- CAD/CAM software
- Closed-loop quality solution
Like many other cloud-based supply chain management systems, E2open is online to enable it to operate in real-time and be accessed anywhere by users. The application is designed to ensure that the supply chains of customers are more responsive to demand.
To accomplish this feat, the application has features such as supply chain monitoring that sends in notifications about advanced shipment and intransit-status updates. Additional functionalities like supply chain analytics help ensure accurate trend forecasting, inventory analysis, data analysis, warehouse analysis, and transportation analysis.
E2open is not only about ensuring accurate analysis; the system can handle order processing and order management as well. It can also fulfill orders and bill customers. Then there is the bid and spend feature, whose function is to automate the whole procure-to-pay-process, save resources and prevent errors.
Steam Hub is an invaluable tool to professionals in the chemical industry. On the app are different functionalities that calculate all steam-related calculations. There is a boiler section that contains blowdown requirements, so engineers wouldn’t need to consult textbooks or the net for this information.
The steam distribution corner provides valve selection and steam trap selection. Various piping sizings are included in the application to make calculations faster and easier as well. The app also contains details like the Ingress Protection (IP) ratings which can be used to calculate the percentage and generation quantity of the flash steam.
All-in-all, the Steam Hub app is one app many chemical engineers swear by due to the ease of use and how it saves time when doing complex calculations.
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